Last fall, I spent way too much time counting ounces on the internet. I was staring down my future backcountry touring setup, flipping between two options: a middle-of-the-road, versatile upgrade to my old beat-up skis, and a skinny carbon-impregnated pair that was probably more suited to someone with a speedsuit and a heftier budget. The first option was practical for my slow, snack-heavy touring听habits. I knew it would work, but I wanted the light听skis听so I could be a听fast听backcountry skier.
I am not alone听in this听kind of twisted decision-making. It turns out that coveting鈥攁nd, often, buying鈥攖he gear you think you need听rather than the gear you actually need is pretty common, even more so when it comes to expensive hard goods with long life spans, like skis and bikes. Sometimes听this means buying gear that is too advanced听out of aspiration. Other times, the opposite occurs: we buy gear that鈥檚 lower performance than what we need听because we鈥檙e worried about our ability not matching up with our equipment.
Laura Holman, an assistant buyer at gear retailer , explains that the best gear is the gear that fits your body and current ability. But often, because of ego or social pressure, people develop preconceived notions about what we should buy instead of what we might actually need. Skis are a prime example. According to Holman, Evo鈥檚 retail data indicates that women tend to underrate their abilities听and gravitate toward less aggressive gear. 鈥淲e sell very few women鈥檚 skis over 170 centimeters in length,鈥 she says, 鈥渆ven though so much of sizing is literally just [body] size and weight.鈥 For instance, an average American woman (5’4″ and 166 pounds,听) who is an intermediate skier and lives in the snowy Pacific Northwest is often really happy on a ski that long. But many such customers shy away from those models because they鈥檝e been told by friends or community members that big skis are hard to maneuver鈥攁n idea that has roots in old ski technology but is largely no longer true.听
Olin Glenne, CEO of Idaho ski and bike shop听, sometimes sees big mismatches in gear and ability. Like Holman, he鈥檚 watched women buy听skis a size shorter than he recommends. He鈥檚 also heard customers, often male, say they are planning to ride mellow trails while coveting听bikes with听aggressive, slack geometry that got good magazine reviews but were tested on very different terrain.
We want to assume our future self will be better, and it鈥檚 nice to think that the right gear will help us get there.
It turns out there鈥檚 science to explain all of this. According to Kate Barasz, a Harvard Business School marketing professor who has studied the psychology behind why we buy gear, it鈥檚 because we鈥檙e bad at evaluating ourselves听and understanding cultural pressure. When you鈥檙e making a big investment in yourself and your recreational future, you鈥檙e subconsciously trying to project the best version of yourself, both physically and socially.
鈥淧eople are very bad at forecasting,鈥 Barasz says. 鈥淭hey think, 鈥業 am buying these ski boots for five to seven years, and over that time period I鈥檓 going to get better.鈥欌 It鈥檚 a planning fallacy based on screwy听positive self-perception. It鈥檚 the same reason we make New Year鈥檚 resolutions and then buy things we may hardly ever use鈥攍ike juicers or zoodlers鈥攖o help us fulfill those resolutions. We want to assume our future self will be better, and it鈥檚 nice to think that the right gear will help us get there.
Because action sports are aspirational, our relationship听to gear can be very emotional. Gear is tied to pleasure and progress听and is also a marker for how you fit into the culture of your sport. We want to be Shiffrins or Semenuks, and so we want to buy gear that鈥檚 on their level. Brands work hard to codify that message. They pay athletes听and launch marketing campaigns to hint that if you ride their gear, you鈥檙e part of an exclusive, talented club.
At the same time, we look to our friends for cues, even if they might not be a good analog or if they might unintentionally sell us short. 鈥淚 think people are frequently apprehensive to take the recommendation of someone in a gear store听because they want to listen to their friends听or look at magazines,鈥 Glenne says. He frequently sees customers make emotional purchases, leaning toward a product that might not be exactly what he鈥檇 recommend because they have a connection to it听or they really like the graphic or the backstory.
According to Barasz, online shopping has magnified this. Parsing what product makes sense for you has become harder听because there are so many more options and so many more voices chiming in to give advice. But听if asked about what influenced our purchasing choices, we tend to give incorrect answers, Barasz says,听because it鈥檚 hard to quantify them.
This means听guiding customers to the right purchase requires specific training. Evo instructs its staff to ask questions like听鈥淲hat kind of terrain do you ski?鈥 or 鈥淲hat was your favorite part of your most recent bike trip?鈥 instead of asking them to rate their riding abilities. If someone is eyeballing a downhill bike but says their favorite part of the ride is the uphill grind, that鈥檚 a significant indication about the rig听that will make them happy.
And ultimately, gear is supposed to do just that. 鈥淭here鈥檚 so much good product听that I think people overthink it,鈥 Glenne says. That鈥檚 because when it comes to gear, there鈥檚 not necessarily a single right choice. As long as people aren鈥檛 riding听something听that鈥檚 completely wrong or blowing their budget, Glenne thinks there is value in getting the product that fires you up. 鈥淚f you buy the nicer bike, you鈥檙e just more excited to go riding. We need to tune in to that part of the psychology,鈥 he says. 鈥淵ou want to make sure you鈥檙e getting the right size, especially bike or boot, but if you鈥檙e generally in the right category and you鈥檙e psyched, that鈥檚 a good enough reason for me.鈥
So, yes, we鈥檙e bad at predicting what we need. But maybe that鈥檚 not always a bad thing. I bought the lighter, faster skis, and I walked around on them a lot last winter. More than normal? Faster? Farther? Hard to say, because spring was cut short by the COVID-19 pandemic, and because, like anyone else who is bad at self-perception, I didn鈥檛 keep track. But maybe the gear did help. Maybe my brain needed the boost. Or听maybe, like Glenne said, I overthought it. What mattered was that I was excited to get out.