Columbia Sportswear is probably best known for its board chairwoman Gert Boyle, whose stern visage and tagline 鈥淥ne Tough Mother鈥 was for years featured in the company鈥檚 ads portraying Columbia as a quality, no-nonsense brand that offered good value. (Her reputation only increased in 2010 when the then-86-year-old at her Oregon home despite having her hands bound.)聽
The company is聽also known for its inexpensive jackets. With more than $2 billion in annual sales, Columbia is one of the outdoor industry鈥檚 largest apparel makers. Its biggest seller? Raincoats under $100. According to the company, it sells more low-cost raincoats than any other brand in the industry.聽Their traditional customer doesn鈥檛 shop at the high end.聽In 2013, company president Tim Boyle (Gert鈥檚 son) that Columbia鈥檚聽core customer is 鈥渁 35-year-old family person鈥攁 mom or dad who likes taking the kids outside for hiking and camping.鈥
Yet the company has recently distinguished itself with a host of impressive technological innovations developed in its highly secretive, performance-driven lab in Beaverton, Oregon. Last winter, it debuted the , which we called possibly the warmest down parka for its weight ever invented. Four months ago, the company unveiled the supremely durable and breathable , which flips traditional waterproof-breathable construction on its head. Each are priced above $400, a big price point jump for Columbia. 鈥淭heir new top-end stuff is on par with anyone鈥檚,鈥 says Mike Donohue, owner of the in Burlington, Vermont.

So what gives? Why would a company founded on good-value principles pursue the high-performance, high-cost market?聽
Over the past decade, Columbia has made a host of moves to diversify its offerings. It has purchased several brands, including technical聽goods maker Mountain Hardwear and lifestyle apparel company Prana, and it spun winter聽boot maker Sorel into a fashion-forward brand. Collectively, its offerings now run the gamut from utilitarian outerwear to boutique fashion pieces. Having recently passed $2 billion in sales, Columbia now is聽also large enough to reap the financial rewards of investing in its own proprietary technologies, says Eric Lyon, president of outdoor industry consulting firm Sid Factor. 鈥淚t鈥檚 also good marketing, a way to raise your brand鈥檚 prestige,鈥 he says.
The technical push began in 2008, when Woody Blackford, Columbia鈥檚 vice president of apparel innovation and design, introduced the company鈥檚 now-signature , a sheet of metallic microdots printed inside winter apparel that directs heat back to the body. It was the first major innovation to come out of the Performance Innovation Team (PIT) lab organized the year before in the company鈥檚 headquarters in Beaverton, Oregon. Similar in purpose to Nike鈥檚 famous innovation kitchen, Columbia鈥檚 ten-person team has secured more than 200 patents while聽creating technologies that can funnel into each of the brands in the company鈥檚 portfolio, including Mountain Hardwear and Montrail. In 2013, for example, the PIT lab developed a fabric embedded with chemical rings that lower a wearer鈥檚 temperature when activated by sweat. 鈥淐olumbia sells a lot of products with the rings, but Mountain Hardwear has really run with it,鈥 says Columbia spokesman Andy Nordhoff.
In 2010, Columbia also acquired Italian company OutDry, which had developed a way to bond a waterproof-breathable membrane directly to the inside of the outermost layer of a shoe or glove. Subsequently, in conjunction with the PIT lab, the company expanded the technique into apparel, such as the new raincoats. 鈥淭he OutDry acquisition makes good sense,鈥 says Lyon. 鈥淚t was underutilized, and between all of Columbia鈥檚 brands, they have enough product to sell it in that they鈥檒l recoup their investment fairly quickly.鈥澛

In addition, says Blackford, using proprietary technologies saves money over buying them from third parties like Gore. (In 1991, Columbia was the largest purveyor of Gore-Tex, but shortly thereafter Tim Boyle decided to develop his own waterproof-breathable membrane instead.)
More important, it raises the brand鈥檚 profile with consumers. Says Blackford, 鈥淓ach investment in technology is an investment in the brand. We want people to think of Columbia as a innovations leader, which strengthens brand perception.鈥 The technology rollouts typically occur in Columbia鈥檚 higher-priced items聽but eventually trickle down to lower-priced items across the line. It鈥檚 a similar strategy to the one car companies have used for years:聽General Motors debuts its newer technologies in expensive lines like Corvette and Cadillac years before they appear in more widely sold, less-expensive brands like Chevrolet.
The strategy is working, according to Blaine Perrin, Columbia鈥檚 director of product marketing. The company鈥檚 research shows that consumers鈥 associations聽of Columbia with terms like 鈥渢echnical鈥 and 鈥渋nnovative鈥 have聽doubled over the past four years, correlating to the innovation push driven by the PIT lab. That鈥檚 roughly the same rate of association with terms like 鈥渧alue鈥 and 鈥渁ccessibility,鈥 which means, says Perrin, that the brand聽鈥渋s maintaining its core values while adding new ones.”聽And that marketing message matters. 鈥淔or brands, the most effective technologies are the best聽communicated technologies,鈥 says Lyon.
Ironically, he聽notes, offering higher-priced, more-technical pieces tends to boost sales in lower-priced offerings. 鈥淧eople like to know the top-end stuff is available聽but then end up buying at a lower price point,鈥 he says. To accommodate that urge, Columbia will be selling the OutDry raingear at three price tiers in 2016, ranging from $120 to $400.聽