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queue at lift - Warteschlange
Who can we blame for all those lift lines and traffic jams? (Photo: wakila/iStock)

The Battle Against Crowded Ski Hills

Who can we blame for all those lift lines and traffic jams?

Published: 
queue at lift - Warteschlange
(Photo: wakila/iStock)

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On a recent morning, a line of cars stretched from the Crystal Mountain Resort parking lots, down the Mount Rainier foothills, and all the way to the town of Auburn, 57 miles away. Welcome to a weekend powder day at Washington鈥檚 biggest ski area.

For two consecutive January weekends, the resort posted 鈥渓ots full鈥 on their site and message boards as early as 7:48 a.m. (first chair is at 9 a.m.), turning those away who didn鈥檛 see the notice after they鈥檇 waited in line for six hours. 鈥淏y the third day, we went, 鈥極h, you鈥檝e got to be kidding me,鈥欌 says Crystal Mountain president and COO Frank DeBerry.

On January 13, the ski resort announced that they would no longer sell walk-up lift tickets on weekends. 鈥淵ou鈥檙e going to know before you get in the car whether or not you can get on the mountain,鈥 DeBerry says. Purchased by Alterra Mountain Company in 2018, the resort will remain unlimited to Alterra鈥檚 Ikon Pass holders. Limited single-day advance tickets will be available (Crystal Mountain declined to share an exact number). The first weekend under the new policy sold out online in under 24 hours.听

As a whole, the ski industry is moving away from walk-up ticket sales, says Natalie Ooi, program director of the ski area management program at Colorado State University. 鈥淣o one goes to the airport to buy a plane ticket for that same day. The ski industry has, over the last decade, been trying to train guests to do the same,鈥 she says. 鈥淚t makes good business sense鈥濃攁dvance purchases are a hedge against bad weather. Still, Ooi expects many ski areas won鈥檛 outright quit the walk-up business like Crystal, instead letting their parked-out lots send the same message: we鈥檙e full.

Ski hills across the country are getting more crowded鈥攁nd something鈥檚 got to give. The day-of lift ticket purchase is going the way of wire wickets and day-lodge crockpots;听Crystal is just the first to make it official.听While different resorts are tackling different challenges, over the years听a听few have attempted听to address the problem head-on: Utah鈥檚 Deer Valley has been limiting ticket sales for decades. Vermont鈥檚 homey Magic Mountain began capping daily visitors at 1,500听in 2016. And in September, Utah鈥檚 Solitude instituted a $20 parking fee, mitigated for carpools. (When Denver-area Eldora tried the same thing in 2018, customer backlash killed the policy in the cradle.)

According to the ,听ski and snowboard visits are up 18 percent since 1978, to almost 60 million last winter.听And skiers are more concentrated than ever: the Rocky Mountain region saw a 54 percent jump in visits, while the Midwest is down by a third in that same time period. (Of course, ski seasons fluctuate. Last winter was the fourth busiest since 1978,听though the one before that doesn鈥檛 even break the top half.)

Why so many more bodies on the slopes? Seattle鈥檚 population has grown more than 22 percent since 2010; Denver almost as much. And just a handful of newcomers can make听a dent in Crystal Mountain鈥檚听3,000 parking spots.听Ski area expansion can鈥檛 keep up.听Crystal acquired 1,000 more lift-serviced acres in 2007, and Summit at Snoqualmie鈥攋ust an hour outside Seattle鈥攑urchased an extra 77 acres in 2016, but there hasn鈥檛 been a brand-new ski mountain in the region since the sixties. The story is the same in the Front Range. Eldora and Copper Mountain have grown in the last few years, according to Chris Linsmayer at Colorado Ski. But it鈥檚 slow going and not always adapted for a wave of new skiers.听Arapahoe Basin added nearly 500听acres in 2017, but more than a quarter of it is advanced hike-in terrain.听

Mountain towns aren鈥檛 faring any better. Consider Aspen in 1993, the year of cult classic听Aspen Extreme and spandex bottoms, when it was already the ultimate ski town. The population has gotten 36 percent bigger since then. Name nearly any idyllic mountain burg, and it鈥檚 grown since 2010, from Jackson (8.3 percent bigger) to Steamboat Springs (9.4 percent) to Bend (27.3 percent).听Plus, throw in an听 or , and there鈥檚 more drawing skiers to the mountain than driving them away.

Ski-area adjacent infrastructure has been slow to听keep听up. Colorado鈥檚 mountain-bound I-70 corridor is notoriously choked on winter weekends, so much that the opened the Mountain Express Lane on the freeway in 2015. What鈥檚 normally an interstate shoulder opens as a toll lane 100 days or so a year for a 13-mile stretch east of Denver, and its success has prompted the current construction of a similar extra lane in the eastbound direction. Still, Denver鈥檚 reported that the extra lane only shortened ski commutes by an average of five minutes.

If highway updates aren鈥檛 going to solve traffic jams, resorts and municipalities are turning to mass transit. CDOT launched a Snowstang coach to three different mountains, and Solitude (owned by Alterra) pays for Ikon Pass users to ride the Utah Transit Authority鈥檚 ski bus up听its own Big Cottonwood Canyon road (which sees ) and the nearby ski hills. During Crystal鈥檚 January crush, the resort鈥檚 brand-new bus service was caught in the tangle, confirming that even shuttles aren鈥檛 exempt from traffic.

When it comes to crowds, it鈥檚 hard not to blame the elephant in the lift line: the听era of Big Pass. Though Vail鈥檚 Epic Pass has been around for 12 years, it鈥檚 recentlygrown to cover 43 North American resorts, and in just two years, the Ikon has blossomed to include days at 33 resorts. Prices quickly made single-resort passes a bad choice for consumers; while a Steamboat season cost听$1,149 in 2017,听Alterra鈥檚听(which owns Steamboat) Ikon starts at the same price with a boatload of extras. (In 2018, 国产吃瓜黑料听contributor听Marc Peruzzi听argued that consolidation was making skiing more affordable.)

Most ski areas aren鈥檛 quick听to point fingers: 鈥淚鈥檓 not going to say Ikon isn鈥檛 part of it,鈥 says Crystal Mountain鈥檚 DeBerry, but he also blames population growth and lessons, which increase the amount of beginner skiers on the hill.听Neither company releases many details about pass sales, though Vail reports that it saw a 22 percent increase across its global Epic versions听to more than 1.2 million passes.

And so many resorts have begun to rein in the masses. Deer Valley only allows Ikon holders seven days per season听on the mountain despite being owned by Alterra. Colorado鈥檚 the Epic in 2019, with COO Alan Henceroth announcing, 鈥淭he ski area is feeling a pinch on parking and facility space.鈥 Seven months later, A-Basin joined the Ikon, albeit with limited days.

Crystal Mountain鈥檚 first no-walkups test was a trial by fire: a holiday weekend while the powder was still dumping. Some 40 miles down the highway, the resort鈥檚 car counter (a person named Beth) dutifully logged approaching vehicles and sounded the alert at 7:09 a.m. that听enough cars had passed that a park-out was imminent. And yet, says DeBerry, 鈥渢raffic that arrived at the mountain was the perfect fit for the number of spots. We fit everybody who drove through.鈥 The new system worked. Crystal may be the first to go all-in on advance sales, but it likely won鈥檛 be the last.

Lead Photo: wakila/iStock

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